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G-CRM business support system: the system has the basic framework + module can be customized, including customer information management, work order management, process the custom report customization, product management, sales management....
CTI middleware: CTI middleware core speech processing exchange module call center systems...
Solutions
Customized call center solutions based the small multimedia call center solutions: Multimedia small call center system is tailored for small and medium-sized enterprises...
Large and medium-sized call center solutions: based the Avaya S8XXX...
Professional services
Integration Services: Avaya products and the integration of third-party products, Lync integration...
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