Brief introduction
Shanghai Gallop Technology Co,.Ltd("Gallop Technology" for short) can supply service for the call center and enterpise to solve the communication problems. We provide all kinds of communication solutions mainly for the multinational company, enterprise and public institution, government agencies . The service including the call center system ,customer relationship management (CRM) ,speech ,video, data and so on. Our aim is to make the enterprise and customer communicate with each other more simple , more fast and more closely .
Gallop Technology has focused on call center and unified communications industry for many years and have rich project experience. It is one of the best service and most powerful company in the domestic call center system software development services. The company has a full range of products of independent research and intellectual property, and it is technological innovation enterprise.
Gallop Technology has been committed to the the CTI field of computer data, voice communications, and the development and appilification of multimedia technology, and also get a lot of patents and industry awards. Since the company established, we brought together a group of talents who are smart,creative, aggressive, and energetic . Technical staff accounted for more than 80% of the total number of companies. mainly R & D team are master's degree, and has overseas returnees background. The core team mumbers has the working experience in SAP, IBM, CISCO, ZTE and other well-known IT company . After years of painstaking research and case inspection, our company has a complete product line of call center. Including: CTI middleware, the CRM business support system, IVR automated voice interaction, ACD intelligent routing, recording systems, quality control systems, seating monitoring, scheduling systems, performance management, statistical reports,knowledge base, multimedia channel management, messaging systems, electronic fax, billing system and other whole line production module.
After several years of hard work and accumulation, Gallop Technology aggregated many success cases. Oue Industry involving operators, government, e-commerce, education and training, home care, travel ticketing,express, logistics, financial investment, health care, manufacturing, hotel chain, IT services, TV shopping and so on.
For its good corporate reputation, a wide range of market impact, and excellent technical support system. Shanghai Gallop Technology gained the Avaya company's authorization. And become to the core of its recommended partners.
Gallop Technology has a perfect after-sales service system. And successfully provided good after-sales service for many domestic companies and multinational corporations. Our company provided perfect and considerate service , fast effective service measures for customers,in order to get free of worries. Since the establishment of the company, we stick to become the most appropriate partners , provided our customers professional premium services. Thus, we has won widespread praise among majority of customers.
Corporate headquarters located in Shanghai China, and has offices in Beijing, Hangzhou, Suzhou.
Corporate Culture
★ Our Vision:Help outstanding businesses more successful.
★ Our Mission:Provide customer valuable profissional services .
★ Our Core Value:Integrity, innovation, people-oriented.
